Refund Policy

At MegaCityVip.ca, we want our customers to be completely satisfied with their purchases. If you are not satisfied with your purchase for any reason, we offer a 30-day money-back guarantee.

To be eligible for a refund, you must request a refund within 30 days of your purchase date. To request a refund, please contact our customer service team at [contact email]. Please provide your order number and a reason for your request.

We will review your request and, if approved, issue a refund to the original payment method used for the purchase. Please allow up to 5 business days for the refund to appear on your account.

Please note that we cannot issue refunds for:

• Services that have been used or partially used
• Products that have been damaged or altered by the customer
• Products that have been opened or used, unless they are defective

If you receive a defective or damaged product, please contact our customer service team within 7 days of receipt for a replacement or refund.

If you have any questions or concerns about our refund policy, please contact us at [Email:info@megacityvip.com phone: 647-530-0695].